Personal care
Personal care is a non-medical home care service that assists older adults with their day-to-day activities to promote dignity well-being while helping them maintain their preferred routines that fit their lifestyle.
Support That Respects the Person
At Mowill, we see personal care as more than hygiene. It’s about preserving confidence, identity, and routine – even on the days when everything feels difficult. Supporting with a calm presence, quiet respect, and hands that never rush
We adjust to each person’s preferences, pace, and comfort levels making care feel like something done *with* them, not *to* them.
Bathing. Grooming. Dressing. These are private moments-and they deserve more than just efficiency more importantly supporting Dignity in the Details
Why It Matters
- Because no one should feel embarrassed by their needs.
- Because how care is given is just as important as what is done.
- Because kindness lives in the details.
- Support That Respects the Person
- We know that accepting help can feel vulnerable.
- That’s why we move with empathy, explain every step, and ensure your loved one feels safe and in control.
- We’re not just here to get the job done.
- We’re here to protect their dignity.
What You Can Expect
Our carers approach every task with grace and discretion.
- Bathing and showering with care and privacy
- Support with dressing, grooming, and appearance
- Gentle hair care, skin care, oral hygiene
- Incontinence and toileting support, always with dignity
- Respectful morning and bedtime routines
- Encouragement without pressure
We adjust to each person’s preferences, pace, and comfort levels — making care feel like something done *with* them, not *to* them.
Getting Started with Personal Care
Frequently Asked Questions
1. What is Personal Care?
Personal care is support with the parts of life that feel most private — washing, dressing, using the bathroom, grooming — all the quiet rituals that help someone feel like themselves.
At Mowill, we carry out these tasks with patience, kindness, and deep respect.
Because helping someone dress isn’t just about clothing — it’s about identity.
And care should never feel like a loss of self.
2. Who Needs Personal Care?
Anyone who needs help with daily hygiene, grooming, or getting ready for the day — but wants that help delivered gently, without hurry or shame.
It could be an older adult who can no longer bathe safely alone.
It could be someone recovering from illness or surgery.
It could be a person with disabilities who needs daily assistance.
What matters most is not the condition — it’s the care.
3. What Does a Personal Carer Actually Do?
They support with:
– Bathing or showering
– Dressing and undressing
– Oral care, hair care, shaving, and skincare
– Toileting and continence care
– Morning and bedtime routines
– Gentle help with movement or transfers
But beyond the tasks, they offer presence.
Someone who sees the human being behind the routine.
4. Will It Be Embarrassing?
No. Not with us.
We approach personal care with dignity as the default.
Our carers are trained to move slowly, speak gently, and ask before acting.
They explain what they’re doing, give you space where needed, and honour every boundary.
We know these moments can feel vulnerable.
So we build trust, not just routines.
5. Can We Choose a Carer Who Feels Like the Right Fit?
Yes — always.
You can tell us your preferences. Gender, communication style, cultural considerations — everything matters.
We want the relationship to feel natural, safe, and affirming from the very beginning.
Because real care is never “one size fits all.”
It’s personal — just like you.